Zoundz

Privacy Policy

Last updated November 25, 2025

Thank you for choosing to be part of our community at MFTPS, INC., doing business as Zoundz ("Zoundz", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at info@zoundzforpets.com.

When you visit our website, ZoundzforPets.com (the "Website"), and more generally, use any of our services (the "Services", which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it.

This privacy notice applies to all information collected through our Services (which, as described above, includes our Website), as well as any related services, sales, marketing or events.

1. What Information Do We Collect?

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and Services, participate in activities on the Website, or otherwise contact us.

The personal information we collect may include: names, phone numbers, email addresses, mailing addresses, usernames, passwords, contact preferences, billing addresses, debit/credit card numbers, job titles, and other similar information.

Information Automatically Collected

We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Website.

This includes:

  • Log and Usage Data: Service-related, diagnostic, usage and performance information including your IP address, device information, browser type and settings, and activity in the Website.
  • Device Data: Information about your computer, phone, tablet or other device including IP address, device and application identification numbers, location, browser type, hardware model, and operating system.
  • Location Data: Information about your device's location, which can be either precise or imprecise. You can opt out by disabling your Location setting on your device.

Information from Other Sources

We may collect limited data from public databases, marketing partners, and other outside sources to enhance our ability to provide relevant marketing, offers and services to you.

2. How Do We Use Your Information?

We use personal information collected via our Website for a variety of business purposes including:

  • To facilitate account creation and logon process
  • To post testimonials (with your consent)
  • To request feedback about your use of our Website
  • To manage user accounts
  • To send administrative information, product updates, and policy changes
  • To protect our Services (fraud monitoring and prevention)
  • To enforce our terms, conditions and policies
  • To respond to legal requests and prevent harm
  • To fulfill and manage your orders, payments, returns, and exchanges
  • To deliver and facilitate delivery of services
  • To respond to user inquiries and offer support
  • To send marketing and promotional communications (with your preferences)
  • To deliver targeted advertising tailored to your interests
  • For data analysis, identifying usage trends, and improving our Website and services

3. Will Your Information Be Shared?

We may process or share your data based on the following legal bases:

  • Consent: If you have given us specific consent to use your personal information for a specific purpose.
  • Legitimate Interests: When reasonably necessary to achieve our legitimate business interests.
  • Performance of a Contract: To fulfill the terms of our contract with you.
  • Legal Obligations: Where legally required to comply with applicable law, governmental requests, or court orders.
  • Vital Interests: Where we believe it is necessary to investigate, prevent, or take action regarding potential policy violations, suspected fraud, or threats to safety.

We may also share information in connection with business transfers, with vendors and service providers, affiliates, business partners, and other users (for publicly posted content).

4. Third-Party Services

We share and disclose information with the following categories of third parties:

  • Advertising & Marketing: Google AdSense, Facebook Audience Network
  • Retargeting: Facebook Custom Audience, Facebook Remarketing, Google Ads Remarketing, Google Analytics Remarketing
  • Social Media: Facebook advertising, Instagram advertising
  • Analytics: Google Analytics, Google Ads, Google Tag Manager
  • Content Optimization: Google Site Search

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

6. Google Maps Platform APIs

This Website uses Google Maps Platform APIs which are subject to Google's Terms of Service. Please refer to Google's Privacy Policy for more information on how they handle your data.

7. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law. No purpose in this notice will require us keeping your personal information for longer than 120 months past the termination of your account.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or securely store it and isolate it from further processing until deletion is possible.

8. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.

9. Do We Collect Information from Minors?

We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data.

10. What Are Your Privacy Rights?

If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you have the right to complain to your local data protection supervisory authority.

Account Information

You may at any time review or change the information in your account or request to terminate your account by contacting us. Upon your request, we will deactivate or delete your account and information from our active databases. We may retain some information to prevent fraud, troubleshoot problems, assist with investigations, enforce our Terms of Use, and comply with legal requirements.

Cookies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. To opt-out of interest-based advertising, visit www.aboutads.info/choices.

Opting Out of Email Marketing

You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in our emails or by contacting us. We may still send you service-related emails necessary for the administration of your account.

11. Do-Not-Track Controls

Most web browsers include a Do-Not-Track ("DNT") feature. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals. If a standard is adopted in the future, we will inform you in a revised version of this privacy notice.

12. California Residents' Privacy Rights

California Civil Code Section 1798.83 ("Shine The Light" law) permits California residents to request and obtain from us, once a year and free of charge, information about categories of personal information we disclosed to third parties for direct marketing purposes.

If you are under 18, reside in California, and have a registered account, you have the right to request removal of unwanted data that you publicly post on the Website. Please contact us with the email address associated with your account and a statement that you reside in California.

13. Updates to This Notice

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

14. Contact Us

If you have questions or comments about this notice, you may contact us:

MFTPS, INC.
700 Canal Street
Stamford, CT 06902
United States

Email: info@zoundzforpets.com

15. Reviewing, Updating, or Deleting Your Data

Based on applicable laws, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To submit a request, please contact us at the email address above. We will respond to your request within 30 days.